Changed your mind? No worries! We have an easy 30-day return policy. Upon receipt of your return, you will be refunded the value of the merchandise. Original shipping is not refundable. Return shipping is the responsibility of the buyer. Please allow 3-5 business days to process your refund after the item is received by our Returns Department. Refunds will be credited in the same form as they were paid. We do not offer store credits at this time.
Include your original packing slip and write reason for return on the back
If you do not have it, write your full name, order number, phone number, and reason for return.
Ship your return merchandise to the following address:
Attn: Returns Department
205 Burnet Drive
Gilberts, IL 60136
We recommend using a trackable service through carriers such as UPS, USPS or FedEx. Cardsmiths is not responsible for packages not received if sent by a non-traceable carrier.
If you intend to get another item we do not process/offer direct exchanges. Please return the original order for a refund and place a new order for the item you would like to receive instead.
In the event the product received was damaged, defective, missing items, or the wrong item, please contact firstname.lastname@example.org within 5 days of the delivery date. We apologize for the inconvenience and we will help to resolve your issue in a timely manner.
All merchandise must be unopened and in its original packaging to be eligible for return. Opened items, products where the factory seal has been broken, or products without the original packaging will not be accepted or credited.
Refunds will not be given if the inspected merchandise does not meet any of the guidelines above.